Continued Confusion Surrounding CPT® Codes 99441-99443 During PHE

The Centers for Medicare and Medicaid Services (CMS) continues to field questions surrounding the use of telephone Evaluation & Management (E/M) CPT® codes 99441-99443 during the Public Health Emergency (PHE). CMS states these are patient-initiated services, but practitioners can provide education to beneficiaries on the availability of these services. For the duration of the PHE, these services can be furnished to and billed for new or established patient visits. CMS provides further information on telehealth flexibilities that have been granted due to the response of the PHE declared as a result of the COVID-19 pandemic in an informational video titled Medicare Coverage and Payment of Virtual Services.